When is commission earned — on the invoice or the payment?
You choose per program: on payment (the default, proportional to what was collected), on the invoice, or only when the invoice is fully paid. Credit notes and refunds reduce what was earned; applied credits do not count as cash.
What happens when I change a program?
Rules apply by invoice date, and each change is versioned. Pending entries can be recalculated; approved, paid and redeemed entries never change — a difference becomes a counter-entry for review.
Does it pay my sales people?
No. It works out, approves and records commission. You pay the way you always do and record the payment in Sales Growth, optionally as a Perfex expense.
We invoice in several currencies.
Commission is kept in the invoice's currency and converted with the monthly rate you enter for that currency. An entry without a rate waits — it is never converted at 1.
How do customers redeem points?
In their customer area, on one of their unpaid invoices, or by staff on the invoice. The discount is a real Perfex credit note applied to the invoice, so your books stay right.
Can I bring in balances from another system?
Yes. Paste a CSV of opening points, or read an earlier commission or loyalty setup on the same Perfex database. Every import is previewed first and can be undone.
Who can see what?
View sees all entries, view own only one's own. Approve, Pay out, Adjust points and Configure are separate permissions. Customers only ever see their own points, coupons and invoices.
Does it change Perfex core files?
No. Sales Growth uses Perfex's module hooks and its own tables. Deactivate it and its menus and background work stop; your data stays until you uninstall.
What are the requirements?
Perfex CRM 3.4 or newer (tested on 3.4.1), PHP 8.1 or newer with BCMath, MySQL or MariaDB with InnoDB, and Perfex's cron job.
Is it translated?
Yes. The interface ships in English, Spanish, Portuguese (Brazil), French, German, Italian, Dutch, Turkish and Russian.
How do I get support?
Contact us through sellmycode.net. Six months of support are included with every licence. Please add the module, Perfex and PHP versions and a screenshot — never passwords or secrets.